Shipping Policy – Omariq

At Omariq, we want to offer our customers in **Germany and the UK** the best possible shopping experience. That’s why clear and transparent shipping policies are important to us. Free shipping on all orders!

Shipping Areas

This shipping policy applies to orders shipped within **Germany and the United Kingdom (UK)**.

Delivery Times (same for both markets)

The estimated delivery times for all shipments to DE and UK are:

Order Cut-off Time: 5:00 PM (CET). Orders placed after this time will be processed the next business day, which may extend the estimated delivery time by one day.

Processing Time: 1–2 business days (Mon–Fri). After processing, your order will be shipped via one of our shipping partners.

Transit Time: 6–8 business days (Mon–Fri).

Estimated Total Delivery Time: 7–10 business days.

Definition of Business Days: Business days are Monday through Friday, excluding public holidays in the shipping country (**DE or UK**).

Shipping Carriers

We work with the following reliable shipping carriers:

• DHL

• DPD

• Hermes

Shipping Costs

Shipping Costs: No shipping costs! All orders within Germany and the United Kingdom are delivered **free of charge**, with no minimum order value.

Delivery Issues

If you experience any issues with your delivery, such as delays or lost shipments, please contact our customer service team as soon as possible. We are happy to help ensure your order arrives safely and on time!

Order Tracking

Once your order has been shipped, you will receive an email notification containing a tracking number. You can check the status of your package on our Order Tracking page.

Questions?

Visit our FAQ page or contact our customer service team.

Contact Information

Store Name: Omariq
Address: Rua Eduardo Viana N2, 2810-055, Almada, Portugal
Email: support@omariq.com
Phone: +44 7520 637435
Customer Service Hours (Important): Monday to Friday, 9:00 AM–5:00 PM (CET).
We strive to respond to your email within 1–2 business days.